All information about shipping and delivery time

Dispatch type Delivery times Free shipping Shipping costs Minimum order Miscellaneous

Dispatch type and discretion

All deliveries are packed and supplied in tamper-proof, fully neutral rigid cartons. The sender is Nobler Media GmbH & Co. KG. The enclosed invoice is also kept neutral. Articles are indicated with the article number only.

Deliveries to Germany are sent by DHL. Deliveries to Austria are sent by DHL or REGISTERED POST. For all deliveries abroad, dispatch made exclusively by REGISTERED POST.

Availability and delivery times

The availability of goods is displayed by the shop system. We only carry out deliveries in full. We generally do not send replacement or alternative articles, unless this is requested explicitly by the customer.

All international deliveries are made via the fastest possible route. Please consult the table for carrier transportation times for international deliveries.

Carrier transportation times
Ship to:	Germany	Austra	Europe	Worldwide
Duration in days	1-2 days	1-3 days	3-7 days	7-21 days
All information based on experiences and are non-binding averages!

Delivery time for credit card, COD and direct debit payment types

Orders by credit card, COD or direct debit which arrive before 04:00 CET are generally dispatched the same day.

Delivery time for advance payment

For orders with advance payment, deliveries will only be dispatched after the payment has arrived in our account. Depending on the bank, this can take about 1-5 working days. Should you choose this payment type, please transfer the total amount immediately, as we can no longer guarantee availability after 5 working days have lapsed. You will find our contact details at the checkout and on your order confirmation which is sent to you by e-mail after your purchase. If no payment has arrived after 7 working days have lapsed, we will cancel the order and the customer will not be supplied by us in the future!

Availability for direct debit payment type

The direct debit payment type is only available once you have ordered from our online shop thrice. However, the goods are only supplied following a successful transaction!

Shipping costs

The shipping fees of the payment methods ADVANCE PAYMENT and CREDIT CARD are 3.95 EUR per order. The fees of COD consignments are 8,90 EUR. In addition DHL charges a fee of 2.00 EUR for the delivery of COD items.

From an order value of 100 EUR we deliver free of shipping costs! (Germany and Austria)

Shipping costs by country
We deliver worldwide to almost all countries. Please clarify in advance for orders not listed in the country selection. Please see the following table for payment options and carriage costs.

The shipping fees of the payment methods ADVANCE PAYMENT, and CREDIT CARD are 3.95 EUR per order. The fees of COD consignments are 8,90 EUR. In addition DHL charges a fee of 2.00 EUR for the delivery of COD items.

Shipping costs EUR by Payment Type and Shipping Country
Shipping to:	Germany	Austria	Switzerland	Europe	Worldwide
Advance/Credit Card	3,95 EUR	7,95 EUR	16,90 EUR	according to weight	according to weight
up to 50 EUR	3,95 EUR	10,95 EUR	16,90 EUR	according to weight	according to weight
from 50 EUR to 100 EUR	3,95 EUR	7,95 EUR	16,90 EUR	according to weight	according to weight
Free shipping as	100 EUR	100 EUR	-	250 EUR	-
COD	8,90 EUR	-	-	-	-
Free shipping as	200 EUR	-	-	-	-
Direct Debit	3,95 EUR	-	-	-	-
Free shipping as	100 EUR	-	-	-	-

Weight-dependent delivery costs
Carriage costs are based on the weight of the goods delivered. This only applies for Germany and Austria. On average a DVD incl. cover weights approx. 120 g (excluding double DVDs and DVD boxes). Packaging weight comes in addition. Carriage costs are calculated automatically by the shop. You can work out the carriage costs for EUROPE and WORLDWIDE in the table.

Weight-dependent shipping costs (for outside Germany and Austria)
Number of DVDs	Weight (approx.)	Shipment to Europe	Worldwide Shipping
1	up to 250g	10,90 EUR	10,90 EUR
2 - 3	up to 500g	10,90 EUR	14,90 EUR
4 - 5	up to 750g	10,90 EUR	18,90 EUR
6 - 7	up to 1kg	12,90 EUR	22,90 EUR
8 - 11	up to 1,5kg	16,90 EUR	30,90 EUR
12 - 14	up to 2kg	20,90 EUR	38,90 EUR
For larger quantities please e-mail your enquiry to our Customer Service.

Deliveries to Germany are sent by DHL. Deliveries to Austria are sent by DHL or by REGISTERED POST. For all deliveries abroad, dispatch made exclusively by REGISTERED POST. All international deliveries are made via the fastest possible route. However, there are better value transport routes, meaning that a delivery to the USA by land or sea can take up to 6 weeks!

Prices and minimum order value

All prices indicated include statutory value added tax. Generally the price at the time of ordering applies. The minimum order value (excluding carriage) is 20,00 EUR.

Miscellaneous

Orders by advance payment which are not credited to our account within 14 days will be cancelled and the customer will not be supplied by us in future! Customers who REFUSE TO ACCEPT COD DELIVERIES or do not collect deliveries within the period specified by their post office will be blocked by us immediately!

Ensure you have sufficient funds in your account when paying by direct debit. If debits cannot be covered due to insufficient funds, costs of at least 15.00 EUR will be charged to the customer.
Customers who trigger a direct debit refusal will no longer be supplied by us!

If you have questions regarding your delivery, you can send us a message at any time via the e-mail address service@noblermedia.de or fax number +49 (0)8141-36383-29. We will take care of your request immediately.